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Terms & Conditions

All prices are quoted in Singapore Dollars on per bottle or per case, as marked.  The prices are inclusive of 7% GST.

Price and vintages are subject to change without prior notice.

Customers are advised to examine all goods during the time of delivery. Any discrepancies in quantities or items are to be brought to the attention of the delivery immediately. Once goods have been out of our control for any period, any damage or shortfall shall be deemed to have occurred thereafter. Wines sold are non-returnable when received and signed in good condition.

Wine that are 8 years and older are purchased at buyers’ risk.

We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

  • loss or damage was not foreseeable to both parties when the contract was formed;
  • loss or damage relates to business and/or non-consumers.
  • loss or damage caused by the customer handling the wine. In particular we will not be liable for spillages or breakages.

Under no circumstance whatsoever shall Straits Cellars Pte Ltd or any affiliates, directors, officers or employees (together, the “Company”) be liable for special or consequential damages including loss of business, and in no event shall any liability of the Company exceed the purchase price of any product purchased.

We reserve the right to cancel any order without notification. If there is an issue or problem with your order we will normally contact you to try to resolve it.

We reserve the right to cancel unpaid orders at any time after due payment date. All wines remain the property of Straits Cellars Pte Ltd until payment is received in full. Wines sold are non-returnable.

All contract made herein shall be deemed to be made under the laws of Singapore and parties hereto shall be subject to the exclusive jurisdiction of the Singapore Courts.

Increase in import/excise duties beyond the current rate will have to be borned by the buyer.

While we aim to be accurate, any availability information or delivery estimates on the website or the order confirmation in relation to products or services are approximate. As we process your order, we will inform you if any products or services turn out to be unavailable.

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our control.